Common questions about our Store

Email us at denise@bigpeachrunningco.com if you've got more questions and we'll do our best to answer.

• What is your Return Policy?

  Our Return Policy

  At Big Peach, we want you and your family to feel completely confident in your purchases. If for any reason you're not satisfied, we’re here to help!

• Timeframe: You can return or exchange any item within 90 days of purchase.
• Condition: Items should be returned in their original packaging.
• Proof of Purchase: Please bring your receipt or proof of purchase to make the process as smooth as possible.  For those who have provided us their e-mail address at the time of purchase, we can retrieve your receipt with that information.

At Big Peach, we understand that sometimes sizes don't fit quite right or intentions change.  Alongside ensuring you are a fully satisfied Guest of ours, we want you to be an enthusiastic ambassador for the lifestyle we serve and the services we offer.  Whether you'd like a refund or an exchange, we're committed to ensuring you're happy with your shopping experience.

If you have any questions, please don’t hesitate to contact us. Thank you for choosing Big Peach—we’re grateful for your trust in us and the opportunity to be part of your journey

• How do I make a return or exchange?

  You can either bring your product(s) back to the store or send it back to us. Please call the store to set up the return or exchange.

• How long does shipping take?

  Roughly 5-7 business days. 

• What is your international shipping policy?

  We love seeing our products all around the world, but as of right now we limit our shipping to the lower 48 States.